During weekdays (Monday to Friday) the verification process usually takes a few business hours and on weekends and holidays a bit longer. We will usually contact you by email if we need further information.

We will continue to ensure the process does not take your time and is done swiftly while maintaining the highest security standard which is vital as a regulated financial services company. This means we have to ask customers for more information, even if they have a long standing relationship with Kyshi.